𝑨𝙩𝒕𝙚𝒏𝙩𝒊𝙤𝒏 𝑴𝘾𝑪𝙐 𝙢𝒆𝙢𝒃𝙚𝒓𝙨!

We've recently become aware of fraudsters attempting to spoof our phone number in order to deceive members. Remember, your security is our top priority. Here are a few important reminders and tips to help you stay safe:

𝗪𝗲 𝗪𝗶𝗹𝗹 𝗡𝗲𝘃𝗲𝗿 𝗖𝗮𝗹𝗹 𝗳𝗼𝗿 𝗣𝗲𝗿𝘀𝗼𝗻𝗮𝗹 𝗜𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻: MCCU will never initiate a call and ask for personal information such as debit card numbers, account numbers, or passwords over the phone. If you receive such a call, hang up immediately and contact us using a verified phone number.

𝗦𝘁𝗮𝘆 𝗩𝗶𝗴𝗶𝗹𝗮𝗻𝘁 𝗔𝗴𝗮𝗶𝗻𝘀𝘁 𝗦𝗽𝗼𝗼𝗳𝗶𝗻𝗴: Be cautious when receiving unexpected calls, even if they appear to be from your credit union. If you're unsure about the authenticity of a call, hang up and contact us directly using a verified phone number to verify.

𝗩𝗲𝗿𝗶𝗳𝘆 𝗖𝗮𝗹𝗹𝗲𝗿 𝗜𝗱𝗲𝗻𝘁𝗶𝘁𝘆: If you receive a suspicious call, ask for the caller's name, department, and a callback number. Then, independently verify their identity before providing any personal or financial information.

𝗥𝗲𝗽𝗼𝗿𝘁 𝗦𝘂𝘀𝗽𝗶𝗰𝗶𝗼𝘂𝘀 𝗔𝗰𝘁𝗶𝘃𝗶𝘁𝘆: If you believe you've been targeted by spoofing or any other fraudulent activity, report it immediately to us and relevant authorities. Your prompt reporting helps protect you and other members from falling victim to similar scams.

𝗦𝘁𝗮𝘆 𝗜𝗻𝗳𝗼𝗿𝗺𝗲𝗱: Keep yourself updated on the latest fraud trends and scams targeting financial institutions. We provide educational resources and alerts to help you recognize and avoid potential threats like spoofing.

Remember, together we can combat fraud and keep our community safe. Thank you for your continued vigilance and cooperation in safeguarding your financial information.