Question 1

What is MCCU's routing number?

Accepted Answer

MCCU's routing number is 272482883.

Question 2

Where can I find my account number?

Accepted Answer

For security purposes, you will not find your full MCCU account number listed on your online banking account. If you've forgotten your account number just give us a call and, once we've verified your identity, we'll be happy to get that information to you.

Question 3

Who can join Monroe Community Credit Union?

Accepted Answer

To join MCCU, you need to live, work, worship, or attend school in the State of Michigan and in Ohio counties of Fulton, Lucas, and Wood. You also qualify for membership if you are related to a current member or live in the same household as a current member.

Question 4

How can I open an account at Monroe Community Credit Union?

Accepted Answer

To become a member of MCCU, you can visit one of our locations or join online.

Question 5

Where are your branches located?

Accepted Answer

MCCU has multiple branches including Telegraph, Winchester, Temperance, Newport, Maybee, and Dundee. Please visit our website to view all branch locations and hours.

Question 6

What are your business hours?

Accepted Answer

Our branch hours vary by location. Telegraph, Winchester, Temperance, and Newport are open Monday–Thursday: 9 AM – 4:30 PM, Friday: 9 AM – 5:30 PM, Saturday: 9 AM – 12 PM. The Maybee and Dundee branches have adjusted schedules. Our Contact Center is available Monday–Thursday: 8 AM – 5 PM, Friday: 8 AM – 5:30 PM, and Saturday: 9 AM – 12 PM.

Question 7

What is the email address for the credit union?

Accepted Answer

You can contact MCCU by email at contact@monroecommunitycu.org. For your security, please do not include personal information such as your account number, SSN, date of birth, etc. in any email correspondence.

Question 8

What is the fax number for the credit union?

Accepted Answer

You can fax information to the credit union at 734-242-6911.

Question 9

What do I need to open an account?

Accepted Answer

To open an account you will need a valid ID with your current address, a $5.00 deposit for your savings account, and proof of address if recently moved. You may also open online and fund with debit/credit card or cash.

Question 10

What do I need to open a youth account?

Accepted Answer

To open a youth account you’ll need the child’s Social Security card. Ages 16–18 also require a valid photo ID. A legal guardian must be joint on the account until the child turns 18.

Question 11

How do I sign up for online banking?

Accepted Answer

If you are opening a new account, let your Member Relationship Specialist know you want online banking. If you already have an account, click the 'First Time User?' button on our website or call us for assistance.

Question 12

Do you have a mobile app?

Accepted Answer

Yes, MCCU offers two mobile apps: MCCU Mobile for full online banking and MCCU Card Control for Platinum Rewards cardholders.

Question 13

What type of loans do you offer?

Accepted Answer

MCCU offers auto and recreational loans, mortgages, home equity loans, credit cards, personal loans, and more.

Question 14

Do you offer mortgages?

Accepted Answer

Yes. MCCU offers a variety of mortgage solutions and was voted 'Best Mortgage Lender' in Monroe in 2020.

Question 15

Does MCCU offer business loans?

Accepted Answer

Yes, MCCU offers business loans. For details, please contact us at 800-541-2222.

Question 16

Does MCCU offer financial counseling?

Accepted Answer

Yes. MCCU has certified financial counselors on staff to assist with budgeting, credit, debt repayment, and more.

*Available to current MCCU members. Proof of hardship may be required. Other conditions apply. Call or visit a branch to discuss options. Program terms and availability may change without notice. Monroe Community Credit Union is an Equal Housing Lender and is Federally Insured by NCUA.

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